There are a few reasons as to why you may receive only part of your order: 

• Some of the products featured in your order have been delayed
• Some of the products featured in your order have arrived to us broken or damaged
• Sometimes an order is sent out in different boxes as they are unable to be packed together (due to size or fragility for example) 

We will contact you in all of the circumstances above. If you have not heard from us we advise that you contact us ASAP so that we can investigate and resolve the issue.