Yes. Once your order has been dispatched from our warehouse we will send you an email to notify you. DPD or Royal Mail will then be in contact with you to inform you of a delivery time/ date.
DPD - You will receive a text or email on the day of delivery stating a same day 1-hour delivery time slot as well as a tracking number that will allow you to 'follow your parcel.' You can amend the date of delivery via the DPD app or website. Please note: Naken Interiors cannot be held responsible for loss or damages of your order if you opt to have your order left in a safe place or with a neighbour.
Royal Mail - Your order will be with you within 48 hours after being dispatched from our warehouse. Royal Mail will send you either a text or email to notify you that your order is out for delivery and a tracking number to allow you to follow your order. Unfortunately, you cannot change the date or time of your order with Royal Mail. If you are absent during the day of delivery, a card will be posted through your letterbox stating a follow-up action and your parcel will be taken to a Royal Mail Delivery Office.
Visit our Delivery Information page to find out more about our delivery terms and conditions.